Insights
Meet the Hospitality & Retail sector leads.
Delivering dynamic, experience-driven environments across the UK and beyond.
In the Hospitality and Retail sectors, every detail matters – from guest comfort to brand expression, operational efficiency to sustainable performance. Our team combines deep sector insight with creative engineering solutions that help deliver unforgettable experiences, inspire loyalty and support long-term value for developers, owners, operators and brands. Whether breathing new life into heritage hotels, designing flagship urban retail destinations, or shaping vibrant mixed-use spaces, we tackle each brief with curiosity and technical excellence.
Meet the team.
Ryan Horder
Director and Sector Lead – Hospitality & Retail
As a seasoned leader with extensive experience across both hospitality and retail projects, Ryan drives our sector strategy, ensuring that design quality, operational excellence, and brand-aligned engineering solutions are at the heart of everything we do.
He brings a multidisciplined collaborative mindset and deep understanding of how built environments influence guest experience, sustainability outcomes and commercial performance. Ryan champions innovative approaches that balance creative ambition with pragmatic delivery.
Great hospitality and retail spaces craft memorable experiences – and that starts with understanding our client needs, then implementing engineering solutions that feel effortless in use, resilient in operation and distinctive in character.
Let’s talk – RyanHorder@hoarelea.com
Juan Ferrari
Director and Sector Lead – Head of Hospitality & Retail
Juan’s multi-sector expertise spans hotel brand rollouts, boutique refurbishments and large-scale retail and entertainment developments, alongside portfolio-level delivery and strategy.
He combines creative, human-centred solutions with technical rigour and strategic insight. With a focus on user experience and creatively interpreting design intent, Juan ensures projects are delivered to the highest standards, with long-term value at their core. His stakeholder-centred approach helps translate aspirations into built realities that enhance experience, perform commercially and contribute positively to their wider context.
Understanding how people interact with spaces and how those spaces operate within their context is crucial. Our work goes beyond engineering; it shapes places people connect with.
Let’s talk – JuanFerrari@hoarelea.com